FAQs:
Q. What cleaning solutions can I use on Seal Shield medical keyboards, mice and remotes?
A. Seal Shield medical keyboards, mice and remotes are compatible with widely used hospital disinfectants and common household cleaners including:
- Sodium Hypochlorite Based Solution (10% bleach dilution). Seal Shield products are Clorox Healthcare Compatible™
- Quaternary Ammonium Compounds (quats) / Quaternary Ammonium Chloride (QAC) Based Solution
- Hydrogen Peroxide Based Solution (H2O2)
- Phenol Based Solution
- Isopropyl Alcohol Based Solution
- Soap and Warm Water
Note: follow chemical manufacturer's instructions accordingly.
Q. How do I clean Seal Shield medical keyboards, mice and remotes?
A. There are 3 main methods to clean Seal Shield medical keyboards, mice and remotes:
- Spray and Wipe method
- Submersion method
- Dishwasher Cycle method
Seal Shield Waterproof Keyboards & Mice Cleaning Instructions
Note: Always refer to your facilities infection control cleaning policies first and follow chemical manufacturer's instructions accordingly.
Q: Can I really wash Seal Shield medical keyboards, mice and remotes in a dishwasher?
A. Yes, just make certain the dishwasher cycle is in “non-heated” mode. Seal Shield recommends dishwasher cycle is less than 140 Fahrenheit / 60 Celsius.
Q: Can I lock a Seal Shield keyboard for “Spray and Wipe” cleaning method?
A: There is no “Lock Key”, rather press [CTRL] and [ALT] and [DELETE] simultaneously to lock your Windows PC (unlock when finished). Mac users disconnect USB cable (recommended process for cleaning mice).
Q. Are Seal Shield medical keyboards and mice compatible with Windows and Mac OS?
A. Yes, Seal Shield keyboards and mice are Microsoft certified (WINQUAL) and Windows compatible and are compatible with Mac OSX 10.5 or higher.
Q. How do I disable a key on a Seal Shield plastic / standard style medical keyboard to support my customized user environment?
A. Remove key function by doing the following:
- Using a small screw driver, gently pry off the key you wish to disable
- Using a paper clip, remove the silicone dome contact (located in the space where the key was removed)
- Replace the key removed (key function is now disabled)
Important: Do not disable keys on silicone keyboard models.
Q. How do I enable the "Scroll Lock" function on the SSF106, S106G2 series and SSKSV099 series keyboards?
A. "Scroll Lock" function is not supported on these models
Q: Which Seal Shield keyboards support "Scroll Lock" key function?
A. "Scroll Lock" function is supported on the SSKSV207 series, SSKSV208 series, STK503 series, S90PG2 series, S87P2 series, S86PG2 series keyboards.
Q. My Seal Shield keyboard is typing the wrong characters. What could be causing this issue?
A. This may be caused when the “Num Lock” key is inadvertently activated. Depending on your keyboard model, one of the following keystroke combinations (pressed simultaneously) should resolve the issue:
- Keystroke Combination 1. [ALT] and [NUM LOCK]
- Keystroke Combination 2. [ALT] and [PRT SC/SYSRQ]
- Keystroke Combination 3. [SHIFT] and [NUM LOCK]
Q. What does the “Fn” key on the S86PG2 and S87P2 do?
A. When “Num Lock” is enabled the blue characters shown on the keys provide the following output: U=4 , I=5 , O=6 , J=1 , K=2 , L=3, ;=+ , M=0
Note: when “Num Lock” is enabled, the “Fn” key will allow “normal” output for the keys above.
Q. My Seal Shield international keyboard doesn’t match the keyboard language layout when typing?
A. You must configure the default language on your PC to match the keyboard layout language.
Configuring International Keyboard Instructions
Q. How do I pair the Seal Shield CleanWipe™ SSKSV099BT Bluetooth keyboard with my PC?
A. Make the Keyboard "discoverable" by simultaneously pressing “Esc” and “k” Keys. The blue LED Light next to the power switch should flash on an off repeatedly for approximately 60 seconds. This indicates that the keyboard is in discovery mode and is ready to be paired with the computer.
Quick Start Guide for the Seal Shield CleanWipe Bluetooth Keyboard SSKSV099BT
Q. How do I program the Seal Shield Waterproof Universal Remote STV1 to my TV?
A. You can program the Universal Remote from the brand / model of your TV or by searching for the appropriate code for your TV.
Programming Guide for the Seal Shield STV1 Universal Remote
Q. Can I use a Seal Shield USB keyboard / mouse with a device that only supports PS2?
A. Yes, you can purchase a USB to PS2 adapter from Seal Shield or another manufacturer.
Q. What adhesives can be used to hold a Seal Shield silicone keyboard to a keyboard tray or articulating arm?
A. Due to the nature of silicone properties standard adhesives and tapes do not always adhere well. Seal Shield recommends 3M™ Double Coated Tape 9731 Silicone Adhesive.
Q: Do Seal Shield keyboards / mice work with “KVM” (Keyboard-Video –Mouse) switches?
A: Yes, Seal Shield keyboards / mice work with USB KVM switches. However, there can be intermittent issues with some PS2 KVM switches. Those issues may be caused by the specific KVM switch or the computer OS because PS2 connections are not “hot swappable”. If you swap out a PS2 keyboard / mouse while the computer is running it won’t recognize it until PC reboots (unlike USB peripherals that are “hot swappable”). Also, if the secondary PC that is using a PS/2 KVM switch goes into “sleep” or “hibernation” mode rebooting might be necessary.
Important: PS/2 KVM switches do not work with Seal Shield keyboards with a built-in touchpad. This is generally the case for all keyboard / mouse mfgs.
